Run Fulfillment Without Chaos

One portal for orders, inventory, returns, billing, and SLAs in real time—so you stop firefighting and scale with confidence.

Pain points
“Where are my orders?” Oversold & backorders Slow returns + chargebacks No team visibility
What you get
Live dashboards Reorder & hold alerts One-click reports 24/7 support
Client Portal dashboard with revenue, orders, and holds at a glance

Customer Main Dashboard

Answers at a glance—revenue, holds, backorders, and what needs your attention right now.

  • Live KPIs & shipment SLAs
  • Fraud/hold queues surfaced
  • Reorder & velocity alerts
Reports menu showing shipments, inventory and movement logs

One-Click Reporting

Zero CSV chaos. Pull shipments, inventory value, movement logs, and lots in seconds.

  • Filter by date, store, or status
  • Export-ready for finance & ops
  • Audit-friendly history
Create orders screen with merge and CSV upload options

Create & Merge Orders

Generate orders, bulk upload via CSV, and auto-merge duplicates to save pick/pack costs.

  • Rules-based merging
  • Hold/priority controls
  • Carrier/method mappings
Add Store modal listing Shopify, Amazon, Walmart, TikTok and more

Connect Every Sales Channel

Shopify, Amazon, Walmart, TikTok, Etsy, Woo & more—synced orders and inventory, no overselling.

  • Real-time order import
  • Two-way stock sync
  • Simple returns routing
Support center with search and helpful categories

24/7 Client Service

Human support that actually answers. Search your help hub or chat with ops any time.

  • SLA-bound responses
  • Priority incident handling
  • Proactive status updates
Settings page showing merge rules and exclusions

Customizable Rules

Tune merge logic, holds, carriers, and notifications—make the portal match your workflow.

  • Per-store profiles
  • Tags, priorities & hold types
  • Email/webhook notifications
Returns module with statuses and filters

Returns Without Headaches

Clear statuses from “Pending” to “Warehouse Complete.” Fewer chargebacks, happier customers.

  • Branded return portal
  • RMA & reason codes
  • Restock/Dispose workflows
Analytics view with revenue trend and US orders heat map

See & Control Everything

Analytics that drive action—trends, heat maps, and alerts so you scale without blind spots.

  • 7/30/90-day trendlines
  • Order destination heat map
  • SKU velocity + forecast

Our Operating Guarantees

  • Same-Day SLA: All orders in by cutoff are packed the same day, or your pick fee is credited.
  • Real-Time Visibility: Live statuses for holds, backorders, exceptions, and returns—no hidden queues.
  • Transparent Billing: You see every pick, pack, label, and storage charge—no surprises.
  • US-Only Warehousing: Faster delivery windows and lower risk of customs delays.
Schedule Onboarding Talk to Operations

Questions teams usually ask

How do you prevent overselling and backorders?
Two-way inventory sync across connected stores, velocity-based reorder alerts, and backorder queues surfaced on the dashboard with clear ETAs.
What happens with fraud or address issues?
Orders trigger a “Hold” type (Fraud, Address, Payment). You’ll see the queue, reason, and actions—fix and release in seconds.
Can my team self-serve reports for finance?
Yes. Shipments, items, inventory value, movements, and lots export to CSV with filters and saved views.
Is support actually 24/7?
Yes. You’ll have a support hub, live chat, and escalation path to ops leadership with response SLAs.